Welcome to Onswitch’s latest blog, this time looking at the psychology behind how each of us deals with unexpected, but necessary change During this lockdown period, we’ll be sharing regular updates that we hope will help your business stay on track during these difficult times. You...
Welcome to Onswitch’s latest blog, this time looking at how practices can use the learnings forced upon us out of necessity to improve ways of working when everything is back to normal. During this lockdown period, we’ll be sharing regular updates that we hope will help...
Welcome to Onswitch’s latest blog, this time sharing top tips for practices on reducing the number of inbound calls requesting standard information. During this lockdown period, we’ll be sharing regular updates that we hope will help your business stay on track during these difficult times. You...
Welcome to Onswitch’s latest blog, this time sharing top tips for clinicians on how to answer the phone effectively. During this lockdown period, we’ll be sharing regular updates that we hope will help your business stay on track during these difficult times. You can also get...
Welcome to Onswitch’s latest blog, this time we’re looking at the challenges of communicating with your team when times are tough. During the current period of lockdown, we’ll be sharing regular updates that we hope will help your business stay on track during these difficult times....
Welcome to Onswitch’s latest blog, this time on remote consulting. During the current period of lockdown, we’ll be sharing regular updates that we hope will help your business stay on track during these difficult times. You can also get video updates on our Facebook page, where...
[vc_row][vc_column width="1/2"][vc_column_text] Dr Amir Khan (from the TV series 'GPs: Behind closed doors') Now into its sixth year, Cx Congress 2020 takes place in Nottingham on Friday 12th and Saturday 13th June 2020. Cxclub is delighted to announce that the keynote speaker for this year will be...
[vc_row][vc_column width="1/2"][vc_column_text] Working in veterinary practice we must never forget that owners have choices when it comes to their pet's or horse's care. Research consistently proves that they make that choice primarily based on the customer experience - how the practice feels rather than what it...
[vc_row][vc_column width="1/2"][vc_column_text] Veterinary Continuing Professional Development (vet CPD) is the process by which vets, nurses and customer care team members continually maintain, improve and broaden their professional and personal skills and knowledge to ensure they remain professionally competent. In the UK, all practising vets must undertake...
[vc_row][vc_column][vc_column_text] Pet and horse owners have a huge amount of choice when it comes to selecting a practice to care for their beloved animals – gone are the days when they would simply choose the nearest practice and stay there. Because whilst location is still a...