Business

Our highly experienced consultants and practice managers are available to facilitate programmes and / or deliver speaker sessions for your practice or organisation

What is it?

Our highly experienced consultants and practice managers are available to facilitate programmes and / or deliver speaker sessions for your practice or organisation

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What will I get?

Pragmatic and passionate people with the direct experience required to truly understand the issues facing veterinary practices today, equipped with the tools to make a tangible difference

Why do I need it?

We understand the very real challenges facing practices because we’ve stood in your shoes

Testimonials

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1 years ago

Onswitch

Worth a revisit

It’s all about connection.

There is admin that clients can do for themselves and are happy to choose to do if they wish to

Then there is a moment when care needs to be curated and coproduced eg the collaborative moments

So make sure to connect at point of need eg when a client needs help to know what to do

There’s admin

And there’s the need to help and connect

Most folks still call
Typically there are 1000 calls managed per vet per month and maybe a few hundred app chats or online bookings

So most folks do call as they need your help

So remember the phone still counts!

#FirstContactResolution
#FirstCallResolution

#Train
#Measure
#Manage

onswitch.co.uk/index.php/telephone-skills-5-steps/
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1 years ago

Onswitch

Thinking of opening a practice? Join us for our Open Your Own Practice course coming up in February!

In this course we explore what it takes from writing your business plan to launching and how to make your vision come to life. This two part course is delivered via Zoom on:
Part 1: Thursday 16th February 6pm-8:30pm
Part 2: Thursday 23rd February 6pm-8:30pm

Give us a call to book your place: 01476 565343 or email info@onswitch.co.uk
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Contact Us

01476 565343

info@onswitchaustralia.com