Training & Courses

Whatever your coaching and training needs, Onswitch has the solution.

 

Our highly experienced team are able to deliver a wide range of coaching styles and formats, delivered remotely, via interactive online workshops.

5 STEPS
TELEPHONE SKILLS

7 STEPS
CONSULT SKILLS

One-way training:

Cxclub. Our huge unique online CPD streaming library contains hundreds of hours of interactive customer experience learning resources for everyone in the team. One low monthly practice membership fee of just $20 + GST per person, per month unlocks access anytime, anywhere for up to ten people.

Testimonials

Facebook

3 days ago

Onswitch

Alison has returned from her Australia trip! ✈️

Alison has thoroughly enjoyed connecting with teams across different parts of Australia, meeting new and familiar faces and sharing learnings.

Lots of post it notes, 'Now, Soon, Later' recommendations and smiles!

Sometimes it can be so exciting to get started with change or implementing new learnings and at the same time hard to prioritise. At Onswitch use this framework to stay focused: Now, Soon, Later!

Enjoy!
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5 days ago

Onswitch

For those of you subscribed to our Onswitch Index you will have just received your results! So what went well?

📞 Did you answer all calls on the first attempt?
🫶 Did you give empathy?
😻 Did you care before cost?
🐴🐱🐶 Did you offer to see the patient?

What do you need to do differently?

Use the measurement to coach the team and deliver a great #CX
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Contact Us

1300 933 010

info@onswitchaustralia.com