Training & Courses

Whatever your coaching and training needs, Onswitch has the solution.


Our highly experienced team are able to deliver a wide range of coaching styles and formats, delivered remotely, via interactive online workshops.



One-way training:

Cxclub. Our huge unique online CPD streaming library contains hundreds of hours of interactive customer experience learning resources for everyone in the team. One low monthly practice membership fee of just $20 + GST per person, per month unlocks access anytime, anywhere for up to ten people.



1 years ago


Worth a revisit

It’s all about connection.

There is admin that clients can do for themselves and are happy to choose to do if they wish to

Then there is a moment when care needs to be curated and coproduced eg the collaborative moments

So make sure to connect at point of need eg when a client needs help to know what to do

There’s admin

And there’s the need to help and connect

Most folks still call
Typically there are 1000 calls managed per vet per month and maybe a few hundred app chats or online bookings

So most folks do call as they need your help

So remember the phone still counts!


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1 years ago


Thinking of opening a practice? Join us for our Open Your Own Practice course coming up in February!

In this course we explore what it takes from writing your business plan to launching and how to make your vision come to life. This two part course is delivered via Zoom on:
Part 1: Thursday 16th February 6pm-8:30pm
Part 2: Thursday 23rd February 6pm-8:30pm

Give us a call to book your place: 01476 565343 or email
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Contact Us

1300 933 010